Cloud IT-Support Specialist

Your main roles and responsibilities

• Provide technical support for the entire organisation and act as the first point of contact
• Troubleshooting and diagnosis of cloud-based hardware, software, and network issues
• Monitor cloud infrastructure and services to ensure optimal performance and security
• Test new technologies and provide training for junior IT staff
• Stay up to date on industry trends, emerging cloud technologies and best practices to continuously improve the IT support
• Assist with the procurement and management of cloud resources and subscriptions

You are just right for this role if

• you have a completed education in the field of IT (HTL, FH/Uni) or comparable relevant professional experience
• you have first experience in an IT support role with a focus on cloud technologies
• you have the ability to prioritize and manage multiple tasks and deadlines
• you are familiar with cloud-based applications, services and networks
• you are flexible, communicative and solution oriented
• it is easy for you to communicate in English and German

We offer you

• a secure and sustainable job in an international environment
• an agile and open corporate culture with flat hierarchies
• flexible working hours without core time and up to three days of home office per week
• a new, modern office with ergonomic workplaces, a new-work environment and best public transport connections (opposite the train station)
• Free daily catering with freshly cooked lunch, fruit, snacks, coffee and tea
• Health- and sports offers (in-house gym, yoga, etc.)
• an annual, non-refundable training budget
• other benefits, such as free year-round childcare, iPhone, additional time off on your birthday, bike bonus, company events and much more
• a gross annual salary starting at 35.000 EUR - the actual salary is based on the current market, qualifications and experience